Case Manager

177

Tweed Heads, Australia
Not specified; salary reviews included; compynywid...
Fully remote
Passion for helping others
Ability to handle challenging conversations
Strong customer centric approach
The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work

Job Summary

  • The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.
  • EML fosters a learning culture with comprehensive benefits including up to 16 weeks paid parental leave and access to an Employee Assistance Program.
  • This position offers flexibility to work from home up to three days per week after the third month, subject to performance approval.

Matching Summary

The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.

Salary

Not specified; Salary reviews included; Companywide incentive scheme available

Skills & Requirements

Must-have

  • Passion for helping others
  • Ability to handle challenging conversations
  • Strong customer centric approach
  • Experience managing stakeholder relationships

Nice-to-have

  • Allied Health background
  • Psychology or health sciences degree
  • Customer service or retail experience
  • Hospitality background
  • Creative problem solving skills

Key Requirements

  • Degree in psychology or health sciences (desirable)
  • Allied Health, customer service, retail, or hospitality background

Work Rights

Not specified

Tailored Resume

Cover Letter