Customer Service Officer (Air Freight / Export) [EL]

WECRUIT PTE. LTD.

Singapore, Singapore
Assist customers with daily cargo bookings
Book capacity with airlines
Load flight reservations into system
The role involves assisting customers with daily cargo bookings for various airline products and confirming capacity

Job Summary

  • The role involves assisting customers with daily cargo bookings for various airline products and confirming capacity.
  • Employees must administer cargo bookings by accurately loading flight reservations into the system and updating data.
  • The position requires interfacing with multiple parties including customers, warehouses, carriers, and customs regarding shipment requirements.

Matching Summary

Match Score: 85

The role involves assisting customers with daily cargo bookings for various airline products and confirming capacity.

Skills & Requirements

Must-have

  • Assist customers with daily cargo bookings
  • Book capacity with airlines
  • Load flight reservations into system
  • Interface with warehouses carriers customs
  • Track and monitor shipment status

Nice-to-have

  • Maintain good relationships with customers
  • Handle inquiries promptly
  • Work closely with billing team

Work Rights

Not specified

Tailored Resume

Cover Letter