Associate, Payroll Client Services - Sat- Wed - Amer

Fk866modulator

Americas
$19,650—$44,200 usd; not specified; not specified ...
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Payroll customer service experience
Robust understanding of regulatory requirements
Excellent problem-solving capabilities
** The position of Associate, Payroll Client Services at Fk866modulator seeks an individual with payroll customer service experience to support clients in managing payroll inquiries. The role emphasizes collaboration, problem-solving, and continuous learning within a dynamic and innovative company culture. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 75

** The position of Associate, Payroll Client Services at Fk866modulator seeks an individual with payroll customer service experience to support clients in managing payroll inquiries. The role emphasizes collaboration, problem-solving, and continuous learning within a dynamic and innovative company culture. **

Salary

$19,650—$44,200 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Payroll customer service experience
  • Robust understanding of regulatory requirements
  • Excellent problem-solving capabilities
  • Superior written and verbal communication skills
  • Experience with Zendesk, Slack, and Notion
  • Team-oriented environment
  • Serve as primary contact for payroll inquiries

Nice-to-have

  • Ambitious problems
  • Future focused work culture
  • Innovation as a core value
  • Continuous learning and career development

Key Requirements

  • Experience in a payroll customer service role
  • Advanced knowledge in specific jurisdictions
  • Experience in customer support platforms like Zendesk
  • Experience with collaboration tools such as Slack and Notion

Work Rights

Not specified

Tailored Resume

Cover Letter