Ux Researcher – Employee Experience (w/m/d)

ING

Not specified; not specified; benefits: compyny pe...
Hybrid
Qualitative and quantitative research methods
Employee experience (ex) journey mapping
Figma low/mid/high-fidelity prototyping
ING is seeking a UX Researcher focused on enhancing Employee Experience through qualitative and quantitative research methods. The ideal candidate will possess strong analytical skills, empathy, and experience in organizational contexts, contributing to data-driven decisions that improve work environments for employees

Job Summary

  • This role focuses on connecting methodical analysis with human intuition to improve the actual work environment for employees.
  • You will utilize a mix of interviews, surveys, and modern AI tools to validate concepts and create impactful Employee Experience strategies.
  • The company offers a hybrid work model, personal development budgets, and benefits including a free Germany ticket and bike leasing.

Matching Summary

Match Score: 85

ING is seeking a UX Researcher focused on enhancing Employee Experience through qualitative and quantitative research methods. The ideal candidate will possess strong analytical skills, empathy, and experience in organizational contexts, contributing to data-driven decisions that improve work environments for employees.

Salary

Not specified; Not specified; Benefits: Company pension scheme, asset-building contributions, free Deutschlandticket, bike leasing, subsidized childcare

Skills & Requirements

Must-have

  • Qualitative and quantitative research methods
  • Employee Experience (EX) journey mapping
  • Figma low/mid/high-fidelity prototyping
  • KPI definition and experience metrics
  • Data synthesis and hypothesis validation

Nice-to-have

  • AI tools for transcription and synthetic testing
  • Strong empathy for organizational dynamics
  • Experience in agile methodologies
  • International cultural diversity awareness
  • Service design collaboration skills

Key Requirements

  • University degree in User/Employee Research or Psychology
  • Several years of experience in User or Employee Research
  • Fluency in German and English (written and spoken)

Work Rights

Not specified

Tailored Resume

Cover Letter