Automotive Service Advisor

DCH Kia of Temecula

Temecula, CA, United States
$5,375 to $12,000 monthly (commissions + bonuses);...
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Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
** DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to join their team, focusing on exceptional customer service and efficient communication between customers and technicians. The role involves managing service requests, developing estimates, and maintaining customer records, with a competitive compensation structure that includes commissions and bonuses. **

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

** DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to join their team, focusing on exceptional customer service and efficient communication between customers and technicians. The role involves managing service requests, developing estimates, and maintaining customer records, with a competitive compensation structure that includes commissions and bonuses. **

Salary

$5,375 to $12,000 monthly (commissions plus bonuses); Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Maintaining customer records
  • Communicating between customer and technician
  • Administering manufacturer warranty

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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