Executive Lounge Supervisor

Sofitel Sydney Wentworth

Makassar, Indonesia
On-site
Supervisory role experience
Food & beverage operational knowledge
Guest-focused service delivery
The hotel provides 4-star service and first-rate amenities to meet all guest needs

Job Summary

  • The hotel provides 4-star service and first-rate amenities to meet all guest needs.
  • The role involves overseeing shifts, allocating duties, and ensuring warm, attentive service throughout the shift.
  • The supervisor handles guest issues appropriately, supports revenue generation, and manages payments and financial transactions.

Matching Summary

The hotel provides 4-star service and first-rate amenities to meet all guest needs.

Skills & Requirements

Must-have

  • Supervisory role experience
  • Food & Beverage operational knowledge
  • Guest-focused service delivery
  • Shift management and duty allocation
  • Stock monitoring and replenishment
  • Handling guest complaints professionally
  • English language proficiency

Nice-to-have

  • Upselling menu items
  • Participation in operational meetings
  • Maintaining outlet cleanliness and presentation
  • Awareness of business levels and events

Key Requirements

  • Minimum 2 years supervisory experience
  • Experience in luxury or high-volume environment
  • Proven records in delivering results
  • Excellent English reading, writing and oral skills

Work Rights

Not specified

Tailored Resume

Cover Letter