End User Computing (EUC) EngineerIT support

SERVLINK TECHNOLOGY RESOURCES PTE LTD

Singapore, Singapore
Microsoft windows operating system support
Desktop hardware break-fix services
Ticket queue management and sla compliance
The role involves delivering high-quality technical support to resolve incidents and service requests promptly

Job Summary

  • The role involves delivering high-quality technical support to resolve incidents and service requests promptly.
  • Responsibilities include installing, configuring, and troubleshooting Microsoft Windows OS along with authorized applications like Office and Adobe.
  • Candidates must maintain accurate IT asset records and coordinate with external vendors for equipment repairs and escalations.

Matching Summary

Match Score: 85

The role involves delivering high-quality technical support to resolve incidents and service requests promptly.

Skills & Requirements

Must-have

  • Microsoft Windows operating system support
  • Desktop hardware break-fix services
  • Ticket queue management and SLA compliance
  • Microsoft Office and Adobe application support
  • Structured cabling and network device troubleshooting

Nice-to-have

  • Strong customer service mindset
  • Experience with laboratory workstation software
  • Vendor coordination skills
  • Self-motivated team player attitude
  • Process-oriented documentation skills

Key Requirements

  • Diploma in Information Technology or related discipline
  • Minimum 2 years of experience in end-user or desktop support
  • Good spoken and written English proficiency

Work Rights

Not specified

Tailored Resume

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