Front Desk Agent - Spartanburg Marriott

Hightales Restaurant

Not specified (potentially hybrid or onsite based on the nature of the role).
High school diploma or higher
Excellent customer service skills
Ability to lift 40 lbs
The Spartanburg Marriott is seeking a Front Desk Agent to provide exceptional customer service while managing front desk operations, concierge services, and bell services. Ideal candidates will have hospitality experience, strong communication skills, and the ability to use technology for personalized guest interactions

Job Summary

  • The Front Desk Host serves as the first impression for guests by providing a unique check-in experience and managing front desk, bell, and concierge services.
  • Responsibilities include escorting guests to rooms, handling luggage, verifying charges, and utilizing advanced technology to ensure personalized service consistent with management standards.
  • The role requires maintaining strict guest confidentiality, reporting suspicious activity, and working effectively in high-pressure situations while adhering to all hotel policies.

Matching Summary

Match Score: 85

The Spartanburg Marriott is seeking a Front Desk Agent to provide exceptional customer service while managing front desk operations, concierge services, and bell services. Ideal candidates will have hospitality experience, strong communication skills, and the ability to use technology for personalized guest interactions.

Skills & Requirements

Must-have

  • High School diploma or higher
  • Excellent customer service skills
  • Ability to lift 40 lbs
  • Strong verbal and written communication
  • Proficiency with tablets and iPads

Nice-to-have

  • Previous hospitality experience preferred
  • Enthusiastic and energetic personality
  • Ability to upsell room quotes
  • Knowledge of local dining and nightlife
  • Experience with personalized guest interactions

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience (preferred)
  • Ability to work long hours as needed

Work Rights

Not specified

Tailored Resume

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