Our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem
Job Summary
Our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
You will operate as a trusted commercial advisor for a shared portfolio of over 250 diverse accounts, balancing high-volume inbox management with proactive, client-facing commercial conversations.
We are looking for a Scaled Associate Customer Success Manager to join our dynamic 'Community' team.
Matching Summary
Our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
Skills & Requirements
Must-have
Net Revenue Retention (NRR) goal
high-volume inbox management
client-facing commercial conversations
pricing discussions and objections
AI tools for workflow optimization
Salesforce and Microsoft Office Suite
Nice-to-have
bold builders, sharp thinkers
team player in shared-goal environment
creative solutions and deescalation
professional proficiency in European language
Key Requirements
1+ years experience in CS, Account Management, or Sales
Bachelor’s degree or equivalent experience
Proficiency in SalesForce, Microsoft Office Suite, and AI Tools
Familiarity with foundational online marketing principles