Product Owner Servicenow & Référentiels F/h (dsi/fab)

RATP Group

Noisy-le-Grand, France
Hybrid
Servicenow itsm
Itil v4
Agile product approach
Your principal role will be to carry the strategic vision for the evolution of ITSM & Referential products, in line with IT production operational processes for our internal clients

Job Summary

  • Your principal role will be to carry the strategic vision for the evolution of ITSM & Referential products, in line with IT production operational processes for our internal clients.
  • You will coordinate with the Tech Lead the work of a team of 6 to 12 people (internal and external TMA) and co-manage significant budgets (over €1M).
  • Benefits include career evolution possibilities, 9 weeks of leave, free RATP network access, 90% coverage on IDF network, and access to medical specialists.

Matching Summary

Your principal role will be to carry the strategic vision for the evolution of ITSM & Referential products, in line with IT production operational processes for our internal clients.

Skills & Requirements

Must-have

  • ServiceNow ITSM
  • ITIL V4
  • Agile product approach
  • Data modeling CMDB
  • Cross-functional collaboration

Nice-to-have

  • Strategic vision leadership
  • Service offering definition
  • Lean management principles
  • User-centric approach

Key Requirements

  • BAC+5 in digital field
  • Confirmed experience as IT Product Owner
  • ITIL V4 Certification
  • ServiceNow CSA, CSA, CTA or CIS Certification

Work Rights

Not specified

Tailored Resume

Cover Letter