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ACUUTECH PTE. LTD. is seeking a Systems / Infrastructure Support Specialist to provide advanced remote and onsite IT support, focusing on troubleshooting and resolving technical issues across server, network, and Microsoft 365 environments. The ideal candidate should possess strong technical skills and excellent customer service abilities, with experience in a managed service provider (MSP) setting.
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Job Summary
This role serves as a key escalation point for complex IT incidents and infrastructure issues within an MSP environment.
The specialist is responsible for advanced troubleshooting of servers, networks, and Microsoft 365 services while maintaining strict SLA performance.
Candidates will actively support infrastructure projects including server migrations, firewall replacements, and office fit-outs alongside daily operations.
Matching Summary
Match Score: 75
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ACUUTECH PTE. LTD. is seeking a Systems / Infrastructure Support Specialist to provide advanced remote and onsite IT support, focusing on troubleshooting and resolving technical issues across server, network, and Microsoft 365 environments. The ideal candidate should possess strong technical skills and excellent customer service abilities, with experience in a managed service provider (MSP) setting.
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