Talent Connect - Specialized Accounts 2026

Concentrix

Quezon City, Philippines
Utilize communication platforms
Engage with clients
Address customer needs
The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates

Job Summary

  • The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates.
  • The Customer Care Expert will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners.
  • The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements.

Matching Summary

The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates.

Skills & Requirements

Must-have

  • Utilize communication platforms
  • Engage with clients
  • Address customer needs
  • Perform research and analysis
  • Coordinate with departments

Nice-to-have

  • Disruptive workplace
  • Sustainable career development
  • Employee centric environment
  • Consultative type of conversation

Key Requirements

  • One (1) Year of Related Working Experience
  • Business Communication Skills (Verbal and Written English)
  • Excellent Customer Service Skills
  • Basic Technical Knowledge Required
  • Intermediate to Advanced Proficiency with Microsoft Office Tools
  • Amenable to Work on Shifting Schedules

Work Rights

Not specified

Tailored Resume

Cover Letter