Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $43,923; bonus/equity: not specified; benefi...
Not specified (assumed to be onsite based on the nature of the role)
Monitoring critical data center infrastructure
Environmental systems monitoring
Identifying and escalating faults
The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator to monitor critical data center infrastructure and ensure uninterrupted operations. The role involves managing incoming trouble tickets and supporting data center operations, while promoting a healthy work-life balance and offering a comprehensive benefits package

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator to monitor critical data center infrastructure and ensure uninterrupted operations. The role involves managing incoming trouble tickets and supporting data center operations, while promoting a healthy work-life balance and offering a comprehensive benefits package.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • environmental systems monitoring
  • identifying and escalating faults
  • central dispatcher for campus issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • advance the state and build a better world
  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • At least one year of specialized experience
  • Experience working in a secure environment
  • Associate's degree or technical training in a related field (preferred)
  • At least one year of computer support experience (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter