Bdc Manager

Lithia & Driveway

Los Angeles, California, United States
Base: $70,304.00 to $140,000.00; bonus/equity: not...
Bilingual fluency in spanish
Customer service management experience
Database creation and follow-up
The role involves leading customer relations process management by observing, installing, and training approved CR processes

Job Summary

  • The role involves leading customer relations process management by observing, installing, and training approved CR processes.
  • Candidates must be bilingual and fluent in Spanish with previous customer service management experience.
  • The position offers competitive pay ranging from $70,304.00 to $140,000.00 along with comprehensive benefits including health insurance and a 401(k) plan.

Matching Summary

The role involves leading customer relations process management by observing, installing, and training approved CR processes.

Salary

Base: $70,304.00 to $140,000.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO, Life Insurance

Skills & Requirements

Must-have

  • Bilingual fluency in Spanish
  • Customer service management experience
  • Database creation and follow-up
  • Product knowledge of sales pricing
  • Appointment setting via phone

Nice-to-have

  • Ability to teach job performance
  • Clear professional presentation skills
  • Continuous improvement mindset
  • Leadership in BDC management
  • Fast track career development

Key Requirements

  • Previous customer service management experience
  • Must be Bilingual and Fluent in Spanish
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

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