Stakeholder management across logistics and finance
This job posting is for an Implementation & Customer Success Specialist in a B2B SaaS environment focused on the mining and FIFO operations sector. The role involves leading software implementations, ensuring customer success, and requires strong collaboration with various stakeholders
Job Summary
This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.
Matching Summary
Match Score: 85
This job posting is for an Implementation & Customer Success Specialist in a B2B SaaS environment focused on the mining and FIFO operations sector. The role involves leading software implementations, ensuring customer success, and requires strong collaboration with various stakeholders.
Skills & Requirements
Must-have
B2B SaaS implementation experience
Workforce accommodation operations knowledge
Stakeholder management across logistics and finance
System configuration and user training skills
Remote-first work environment adaptability
Nice-to-have
Experience in FIFO operations workflows
Strategic thinking combined with hands-on execution
International travel willingness
Cross-functional collaboration expertise
Key Requirements
Client-focused professional background
Proven track record in software implementations
Ability to manage long-term customer success initiatives