The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals
Job Summary
The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
Provide both remote and on-site Level 2 and Level 3 support to all End Users for Incidents and Service Requests that cannot be resolved or fulfilled by the Service Desk.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to any protected category and is committed to providing opportunities without barriers.
Matching Summary
The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
Skills & Requirements
Must-have
Level 2 and Level 3 IT support
End User Productivity equipment maintenance
Remote and on-site technical support
Customer service focus
Time management skills
Problem-solving abilities
Nice-to-have
Motivated and enthusiastic attitude
Effective verbal and written communication
Analytical mindset
Keen interest in IT career development
High degree of professionalism
Key Requirements
NV1 Security Clearance
Experience delivering IT support services with KPIs