**
Hanoverparkbank is seeking a Product Manager for their Scams (Complaints & Resolution) team, focusing on enhancing customer and operational outcomes related to scam incidents. The role involves collaborating with cross-functional teams to develop effective scam complaint processes and ensure regulatory compliance.
**
Job Summary
You will help build scalable scams identification, lodgement and resolution experiences at pace, in a changing regulatory landscape.
Within RBS, Everyday Products is focussed on building innovative and value creating everyday products for all Australians.
You’ll help shape how scam complaints are lodged, triaged and resolved, balancing customer fairness, risk and operational sustainability.
Matching Summary
Match Score: 75
**
Hanoverparkbank is seeking a Product Manager for their Scams (Complaints & Resolution) team, focusing on enhancing customer and operational outcomes related to scam incidents. The role involves collaborating with cross-functional teams to develop effective scam complaint processes and ensure regulatory compliance.
**