Onsite (monday to friday, 8:30am to 6:00pm; must be available for midnight shifts, weekends, and public holidays)
Lead and oversee daily event operations
Handle escalations and complaints professionally
Maintain strong front-of-house presence
Business Edge Personnel Services Pte Ltd is seeking a Duty Manager for their Exhibition Centre in Singapore, responsible for overseeing event operations and ensuring exceptional guest experiences. The role requires strong leadership, operational oversight, and a commitment to customer service
Job Summary
The role involves delivering exceptional customer service and ensuring high guest satisfaction while managing escalations professionally.
Candidates must lead daily event operations, conduct staff briefings, and ensure strict compliance with safety standards.
This position requires a high level of fitness for extensive walking and climbing ladders during shifts.
Matching Summary
Match Score: 85
Business Edge Personnel Services Pte Ltd is seeking a Duty Manager for their Exhibition Centre in Singapore, responsible for overseeing event operations and ensuring exceptional guest experiences. The role requires strong leadership, operational oversight, and a commitment to customer service.
Salary
Up to $5,000; Not specified; Not specified
Skills & Requirements
Must-have
Lead and oversee daily event operations
Handle escalations and complaints professionally
Maintain strong Front-of-House presence
Conduct staff and supplier briefings
Monitor supplier performance and service quality
Respond to operational issues or emergencies
Perform regular inspections for corrective actions
Nice-to-have
Gather feedback for continuous service improvements
Support operational planning initiatives
Comfortable with technology and paperless processes