Service Engineer (Home Appliances, Aftersales) JAC

OAKTREE CONSULTING

Singapore
Not specified
Minimum diploma in engineering
2 years after sales experience
Strong home appliances knowledge
Oaktree Consulting is seeking a Service Engineer specializing in home appliances and aftersales support in Singapore. The ideal candidate will possess technical knowledge in consumer electronics, relevant experience in aftersales management, and strong problem-solving skills

Job Summary

  • The role involves providing technical debug assistance and product training while handling customer complaints from various channels.
  • Responsibilities include studying in-warranty claims, compiling F-Cost reports, and monitoring quality issues to report to the factory.
  • The position requires creating training materials, service manuals, and supporting COC renewal and WELS testing for new products.

Matching Summary

Match Score: 75

Oaktree Consulting is seeking a Service Engineer specializing in home appliances and aftersales support in Singapore. The ideal candidate will possess technical knowledge in consumer electronics, relevant experience in aftersales management, and strong problem-solving skills.

Skills & Requirements

Must-have

  • Minimum Diploma in Engineering
  • 2 years after sales experience
  • Strong home appliances knowledge
  • MS Office proficiency

Nice-to-have

  • Ability to work under pressure
  • Experience with audio visual products
  • Field test assistance capability

Key Requirements

  • Diploma in Engineering or related discipline
  • Minimum 2 years consumer electronics experience
  • Proficient in MS Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter