Ta Process And Technology Specialist

Mondelēz International

Process design and mapping
Business requirement gathering
Standard operating procedures (sops)
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met

Job Summary

  • You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met.
  • As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes.
  • The incumbent will be responsible for Global System Training Material Maintenance, Documentation and Process Updates, and Controls Framework Management.

Matching Summary

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met.

Skills & Requirements

Must-have

  • Process design and mapping
  • Business requirement gathering
  • Standard Operating Procedures (SOPs)
  • Global system training material maintenance
  • Visio proficiency
  • Quality Assurance support

Nice-to-have

  • Customer-centric interaction
  • Technologically inclined
  • Sustainable continuous improvement
  • Team support and collaboration

Key Requirements

  • Experience in a shared service organization
  • Experience in process design and mapping
  • Experience in business requirement gathering

Work Rights

Not specified

Tailored Resume

Cover Letter