Customer Services Specialist

Curtiss Wright Corporation

Costa Rica, Costa Rica
Customer deliverable management
Order entry and processing
Internal team coordination
Responsibilities include managing customer deliverables, ensuring timely and accurate status provision from receipt to shipment

Job Summary

  • Responsibilities include managing customer deliverables, ensuring timely and accurate status provision from receipt to shipment.
  • Key duties involve accurate entry of complex customer purchase orders, coordinating with internal teams for product availability, and serving as the primary customer liaison.
  • The role requires effective communication of order details to internal teams, participation in customer meetings, and escalation of issues as needed.

Matching Summary

Responsibilities include managing customer deliverables, ensuring timely and accurate status provision from receipt to shipment.

Skills & Requirements

Must-have

  • Customer deliverable management
  • Order entry and processing
  • Internal team coordination
  • Customer communication and support
  • MS SharePoint administration
  • Export compliance understanding

Nice-to-have

  • Adaptable in fast-paced environment
  • Collaborative problem-solving
  • Proactive and motivated
  • Negotiating skills
  • Willing to go above and beyond

Key Requirements

  • Bachelor’s Degree or equivalent
  • Experience in Order Management or customer service
  • Understanding of ITAR processes

Work Rights

Not specified

Tailored Resume

Cover Letter