Customer Service Represntative

Island Trees Veterinary Hospital

Allen Park, MI, United States
Answering multi-line phone systems
Scheduling appointments
Client and patient communication
Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication

Job Summary

  • Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.
  • The role requires managing a high volume of appointments and phone calls while maintaining consistent customer service standards and performing daily tasks with accuracy and attention to detail.
  • AmeriVet is committed to employee growth with tailored development programs, competitive pay, bonuses, 401(k) matching, and comprehensive health and wellness benefits.

Matching Summary

Responsibilities include answering and managing multi-line phone systems, scheduling appointments, and providing thorough client and patient communication.

Skills & Requirements

Must-have

  • Answering multi-line phone systems
  • Scheduling appointments
  • Client and patient communication
  • Managing high volume calls
  • Accurate documentation

Nice-to-have

  • Professionalism and efficiency
  • Thorough and courteous communication
  • Willingness to learn and grow
  • Dependable and reliable
  • Supportive collaborative environment

Key Requirements

  • Minimum one year veterinary experience
  • Excellent phone etiquette
  • Strong attention to detail
  • Proficiency in Microsoft Office
  • Ability to stand for 8-9 hours
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter