Csm Manager (german)- 18 Months Contract

Wrike

Remote
Not specified; not specified; 25 calendar days of ...
**
Full fluency in english and german
2+ years experience in customer success
Mid-market or enterprise client management
** Wrike is seeking a Customer Success Manager fluent in German and English for an 18-month remote contract. The ideal candidate will manage a portfolio of mid-market and enterprise clients, focusing on customer relationship management and ensuring clients achieve maximum value from the Wrike platform. **

Job Summary

  • Wrike is seeking a Customer Success Manager to manage a portfolio of mid-market and enterprise customers in the EMEA region.
  • The role involves partnering with clients to establish business goals, executing success plans, and driving measurable ROI and net MRR growth.
  • Candidates will benefit from 25 calendar days of paid vacation, comprehensive health insurance, and a hybrid work model near office hubs.

Matching Summary

Match Score: 75

** Wrike is seeking a Customer Success Manager fluent in German and English for an 18-month remote contract. The ideal candidate will manage a portfolio of mid-market and enterprise clients, focusing on customer relationship management and ensuring clients achieve maximum value from the Wrike platform. **

Salary

Not specified; Not specified; 25 calendar days of paid vacation; Health Insurance; Life Insurance; Pension Scheme

Skills & Requirements

Must-have

  • Full fluency in English and German
  • 2+ years experience in Customer Success
  • Mid-market or enterprise client management
  • Experience with success plans and EBRs
  • Project management and change management knowledge

Nice-to-have

  • Problem solver mentality and critical thinking
  • Passion for learning and continuous improvement
  • Openness to receiving feedback and coaching
  • Creative and innovative approach to solutions
  • Strong ownership and self-starter attitude

Key Requirements

  • Full fluency in English and German
  • 2+ years experience in Customer Success Management
  • Experience supporting mid-market clients
  • Knowledge of project management and change management

Work Rights

Not specified

Tailored Resume

Cover Letter