Customer Care Manager– Allflex (hybrid)

Mdcrecruiting

Base: $87,300.00 - $137,400.00; bonus/equity: not ...
Hybrid
5 years of customer support experience
2 years of sap experience
Ability to lead through change
The Customer Care Manager leads the Allflex Tag Customer Care team, ensuring quality and efficiency in customer support. This role involves developing strong customer relationships and driving continuous improvement across operations. The position offers a hybrid work model and a comprehensive benefits package including medical, dental, and retirement benefits

Job Summary

  • The Customer Care Manager leads the Allflex Tag Customer Care team, ensuring quality and efficiency in customer support. This role involves developing strong customer relationships and driving continuous improvement across operations. The position offers a hybrid work model and a comprehensive benefits package including medical, dental, and retirement benefits.

Matching Summary

The Customer Care Manager leads the Allflex Tag Customer Care team, ensuring quality and efficiency in customer support. This role involves developing strong customer relationships and driving continuous improvement across operations. The position offers a hybrid work model and a comprehensive benefits package including medical, dental, and retirement benefits.

Salary

Base: $87,300.00 - $137,400.00; Bonus/Equity: Not specified; Benefits: Comprehensive package including medical, dental, vision, retirement

Skills & Requirements

Must-have

  • 5 years of customer support experience
  • 2 years of SAP experience
  • Ability to lead through change

Nice-to-have

  • Experience in Allflex or animal health
  • Strong problem-solving capability
  • High integrity and forward-thinking mindset

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Demonstrated leadership experience
  • Dedicated home workspace with reliable internet

Work Rights

Not specified

Tailored Resume

Cover Letter