Lloyds Banking Group Customer Support - Southampton
Lloyds Banking Group
Southampton, United Kingdom
Base: £26,200 increasing to £26,950 after 6 months...
Fully remote
Customer service experience
Adapt to different customer needs
Support digital banking services
You’ll start in one of our branches, supporting customers side‑by‑side, then transition to working from home, handling inbound calls and helping customers through a range of channels
Job Summary
You’ll start in one of our branches, supporting customers side‑by‑side, then transition to working from home, handling inbound calls and helping customers through a range of channels.
The heart of this role is helping people through important moments — offering reassurance, guidance and practical support, such as supporting someone through a bereavement or resolving a fraud concern.
We offer a generous pension contribution of up to 15%, an annual performance-related bonus, private medical benefit with BUPA, and share schemes.
Matching Summary
You’ll start in one of our branches, supporting customers side‑by‑side, then transition to working from home, handling inbound calls and helping customers through a range of channels.
Salary
Base: £26,200 increasing to £26,950 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension, Private Medical, Share schemes, 22 days holiday