Student Account Rep Iv

University of Rochester

Rochester, New York, United States
$18.65 - $26.11; bonus/equity: not specified; bene...
Customer service experience
Knowledge of ferpa regulations
Experience with billing and refunds
The University of Rochester is committed to Meliora - Ever Better, fostering a welcoming community for all. The role involves managing student accounts and serving as the primary contact for financial inquiries. This position requires thorough knowledge of university policies and compliance regulations

Job Summary

  • The University of Rochester is committed to Meliora - Ever Better, fostering a welcoming community for all. The role involves managing student accounts and serving as the primary contact for financial inquiries. This position requires thorough knowledge of university policies and compliance regulations.

Matching Summary

The University of Rochester is committed to Meliora - Ever Better, fostering a welcoming community for all. The role involves managing student accounts and serving as the primary contact for financial inquiries. This position requires thorough knowledge of university policies and compliance regulations.

Salary

$18.65 - $26.11; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Knowledge of FERPA regulations
  • Experience with billing and refunds

Nice-to-have

  • Strong analytical skills
  • Ability to resolve discrepancies
  • Commitment to inclusivity

Key Requirements

  • Associate's degree
  • 3 years of related experience
  • Experience in customer service environment

Work Rights

Not specified

Tailored Resume

Cover Letter