Patient Service Representative I Hospital- 0.5 Emergency (3rd Shift)

Advocate Health

$20.80 - $31.20; premium pyy such as shift, on cal...
Customer service philosophy
Aidet standards
Insurance coverage identification
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards

Job Summary

  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Responsible for security authorization and precertification of inpatient and outpatient services.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.

Salary

$20.80 - $31.20; Premium pay such as shift, on call, and more based on a teammate's job; Paid Time Off programs, Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability, Flexible Spending Accounts, Family benefits such as adoption assistance and paid parental leave, Defined contribution retirement plans with employer match and other financial wellness programs, Educational Assistance Program

Skills & Requirements

Must-have

  • customer service philosophy
  • AIDET standards
  • insurance coverage identification
  • collecting co-insurance and co-payments
  • security authorization and precertification
  • registration accuracy

Nice-to-have

  • departmental team building
  • invest in your career development
  • live fully at and away from work

Key Requirements

  • High School Diploma
  • 1 years of experience
  • Intermediate math skills
  • Basic understanding of web-based systems
  • proficiency in data entry
  • Typing 25 WPM
  • Ability to prioritize and organize workload
  • Sophisticated interviewing, communication and negotiation skills
  • Independent decision making
  • Ability to work hours that verify based on needs of the organization including evenings, weekends and holidays
  • Ability to work as a team member

Work Rights

Not specified

Tailored Resume

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