Patient Service Representative I Hospital- 0.5 Emergency (3rd Shift)
Advocate Health
$20.80 - $31.20; premium pyy such as shift, on cal...
Customer service philosophy
Aidet standards
Insurance coverage identification
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards
Job Summary
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
Responsible for security authorization and precertification of inpatient and outpatient services.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
Salary
$20.80 - $31.20; Premium pay such as shift, on call, and more based on a teammate's job; Paid Time Off programs, Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability, Flexible Spending Accounts, Family benefits such as adoption assistance and paid parental leave, Defined contribution retirement plans with employer match and other financial wellness programs, Educational Assistance Program
Skills & Requirements
Must-have
customer service philosophy
AIDET standards
insurance coverage identification
collecting co-insurance and co-payments
security authorization and precertification
registration accuracy
Nice-to-have
departmental team building
invest in your career development
live fully at and away from work
Key Requirements
High School Diploma
1 years of experience
Intermediate math skills
Basic understanding of web-based systems
proficiency in data entry
Typing 25 WPM
Ability to prioritize and organize workload
Sophisticated interviewing, communication and negotiation skills
Independent decision making
Ability to work hours that verify based on needs of the organization including evenings, weekends and holidays