Customer Service & Customer Counter Agent

UPS

Koropi, Greece
Competitive salary; not specified; private life & ...
**
Fluency in greek and english required
Experience with crm systems required
Ability to work under pressure
** UPS is seeking a Customer Service & Customer Counter Agent for its Koropi office in Greece, focusing on providing exceptional customer service through handling inquiries and managing customer interactions. The role requires fluency in Greek and English, along with a friendly demeanor and problem-solving skills. **

Job Summary

  • The role involves handling incoming calls for pick-ups, tracking, and resolving service exceptions while providing quality telephone customer service.
  • Employees will serve as the first point of contact at the Customer Reception Desk, managing inquiries and ensuring a positive customer experience.
  • UPS offers competitive salary, private health insurance, full training, and opportunities for internal promotion within a Fortune Global 500 organization.

Matching Summary

Match Score: 75

** UPS is seeking a Customer Service & Customer Counter Agent for its Koropi office in Greece, focusing on providing exceptional customer service through handling inquiries and managing customer interactions. The role requires fluency in Greek and English, along with a friendly demeanor and problem-solving skills. **

Salary

Competitive Salary; Not specified; Private Life & Health Insurance plan included

Skills & Requirements

Must-have

  • Fluency in Greek and English required
  • Experience with CRM systems required
  • Ability to work under pressure

Nice-to-have

  • Prior customer service experience preferred
  • Friendly approach and can-do attitude
  • Problem solving skills

Key Requirements

  • Fluency in Greek and English
  • Computer skills including CRM systems
  • Prior customer service experience (plus)

Work Rights

Not specified

Tailored Resume

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