Key Accounts Administrator

OTIS ELEVATOR COMPANY

Leicester, United Kingdom
Excellent written and verbal communication skills
Ability to work under pressure
Team-player with customer service passion
The role acts as the primary support to Key Account managers interfacing between customers, engineers, and field service managers

Job Summary

  • The role acts as the primary support to Key Account managers interfacing between customers, engineers, and field service managers.
  • Employees will update client web portals, manage work order closures, and provide bespoke reports using the Otis CRM system.
  • Otis offers intensive training in technology, processes, and soft skills, along with opportunities for career growth and an Employee Scholar Program.

Matching Summary

The role acts as the primary support to Key Account managers interfacing between customers, engineers, and field service managers.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Ability to work under pressure
  • Team-player with customer service passion

Nice-to-have

  • Experience with CRM systems
  • Willingness to cover holiday and sickness
  • Interest in building a long-term career

Key Requirements

  • Passion for excellent customer service
  • Strong communication skills
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter