Job Summary

• As a Specialized Customer Success Manager for Talent AI, you will be at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
• You will work in close collaboration with the Workday account team, bringing deep domain and product expertise to accelerate adoption and customer maturity.
• Our culture is rooted in integrity, empathy, and shared enthusiasm, and we offer trust to take risks, tools to grow, and support for the long haul.

Matching Summary

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Role may be eligible for bonus/commission and stock grants

Skills & Requirements

Key Requirements

• 3+ years customer-facing services experience
• 2+ years Talent Acquisition or HR experience
• 1+ years AI/ML customer-facing experience
• Bachelor’s degree or equivalent work experience
• Ability to travel up to 15%

Work Rights