Hospitality Specialist

CUSHMAN & WAKEFIELD

New York, United States
$23.59 - $27.75 ph
Front desk operations
Customer service excellence
Guest and resident relations
The Hospitality Specialist is responsible for overseeing all operational aspects of the Front Desk, ensuring the highest level of customer service and professionalism for all hotel guests and building residents

Job Summary

  • The Hospitality Specialist is responsible for overseeing all operational aspects of the Front Desk, ensuring the highest level of customer service and professionalism for all hotel guests and building residents.
  • Key duties include greeting occupants, registering guests, managing reservations, handling calls, coordinating move-ins/outs, and assisting with package deliveries.
  • Cushman & Wakefield provides eligible employees with a variety of benefit programs including health, vision, dental insurance, retirement savings plans, and paid time away from work.

Matching Summary

The Hospitality Specialist is responsible for overseeing all operational aspects of the Front Desk, ensuring the highest level of customer service and professionalism for all hotel guests and building residents.

Salary

$23.59 - $27.75

Skills & Requirements

Must-have

  • Front Desk Operations
  • Customer Service Excellence
  • Guest and Resident Relations
  • Handling Incoming Calls
  • Package Delivery Management

Nice-to-have

  • Professional Demeanor
  • Problem Resolution Skills
  • Neighborhood Information Provider

Key Requirements

  • 1+ years of hotel front desk or related experience
  • High School Diploma, GED, Trade, Technical, or Vocational school
  • Ability to obtain FLSD certification

Work Rights

Not specified

Tailored Resume

Cover Letter