Tech Support Engineering Manager

KION Group

Guadalupe, Mexico
Fully remote
Technical troubleshooting
Customer relationship management
Team leadership
This role combines technical troubleshooting and customer relationship management

Job Summary

  • This role combines technical troubleshooting and customer relationship management.
  • The manager will oversee a team of engineers to support customers' needs.
  • Dematic offers competitive compensation and career development opportunities.

Matching Summary

This role combines technical troubleshooting and customer relationship management.

Skills & Requirements

Must-have

  • Technical troubleshooting
  • Customer relationship management
  • Team leadership

Nice-to-have

  • Conflict resolution skills
  • Customer centric mindset
  • Cross-functional coordination

Key Requirements

  • Experience with ERP systems
  • Ability to manage SLAs
  • Technical support experience

Work Rights

Not specified

Tailored Resume

Cover Letter