Experience with load balancers and cloud networking
F5 is seeking a Customer Success Manager III to enhance customer relationships and ensure the effective use of its technology solutions, particularly focusing on BIG-IP and NGINX. The ideal candidate will have extensive experience in customer-facing roles within the technology sector, with a strong emphasis on driving adoption, renewals, and business growth through strategic insights
Job Summary
This role requires a level of technical experience within the industry including working knowledge of BIG-IP, NGINX, or similar technologies.
The CSM will act as a trusted advisor guiding customers from onboarding through adoption, renewals, and strategic outcomes.
Candidates must have 8+ years of experience delivering technology and business outcomes in Customer Success or a related role.
Matching Summary
Match Score: 85
F5 is seeking a Customer Success Manager III to enhance customer relationships and ensure the effective use of its technology solutions, particularly focusing on BIG-IP and NGINX. The ideal candidate will have extensive experience in customer-facing roles within the technology sector, with a strong emphasis on driving adoption, renewals, and business growth through strategic insights.
Salary
Base: $88,000.00 - $132,000.00; Bonus/Equity: Incentive compensation, bonus, restricted stock units offered; Benefits: Comprehensive benefits package available
Skills & Requirements
Must-have
8+ years Customer Success experience
Deep knowledge of BIG-IP and NGINX
Experience with load balancers and cloud networking
Proven ability to drive renewals and reduce churn
Strategic customer relationship management skills
Nice-to-have
Experience with hybrid/multi-cloud environments
Strong cross-functional collaboration abilities
Ability to distill complex technical concepts
Resilience under pressure and time management
Passion for diverse community and innovation
Key Requirements
Bachelor's degree required (or Master's with 5+ years)