Base: based on experience + location; bonus/equity...
Hybrid
Minimum 3 years saas industry experience
Fluent english language skills
Experience with complex escalated customer situations
Autodesk is seeking a Customer Success Advisor for the EMEA Emerging region to enhance customer onboarding, adoption, and retention of their software solutions. The role involves collaborating with sales and technical teams to ensure customer satisfaction and drive renewals and expansions within assigned accounts
Job Summary
The Customer Success Advisor manages onboarding, adoption, and retention of Autodesk offerings within an assigned territory.
This role collaborates with sales teams, partners, and technical support to maximize renewals and identify expansion opportunities.
Autodesk offers a hybrid working schedule and a competitive compensation package including bonuses, commissions, and stock grants.
Matching Summary
Match Score: 85
Autodesk is seeking a Customer Success Advisor for the EMEA Emerging region to enhance customer onboarding, adoption, and retention of their software solutions. The role involves collaborating with sales and technical teams to ensure customer satisfaction and drive renewals and expansions within assigned accounts.
Salary
Base: Based on experience and location; Bonus/Equity: Annual cash bonuses, commissions, stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Minimum 3 years SaaS industry experience
Fluent English language skills
Experience with complex escalated customer situations