Operations Specialist For Onboarding & Customer Department - Openbank

SANTANDER CONSUMER BANK S.p.A

Madrid, Spain
Not specified; not specified; competitive remunera...
7+ years operations experience
Bpmn process definition skills
Jira user story design
The role focuses on ensuring operational tasks are complete, efficient, automated, and customer-oriented within the Onboarding department

Job Summary

  • The role focuses on ensuring operational tasks are complete, efficient, automated, and customer-oriented within the Onboarding department.
  • Candidates will be responsible for defining processes using BPMN methodology and designing user stories in JIRA for development teams.
  • Openbank offers a dynamic start-up mode environment with international expansion opportunities and competitive remuneration.

Matching Summary

The role focuses on ensuring operational tasks are complete, efficient, automated, and customer-oriented within the Onboarding department.

Salary

Not specified; Not specified; Competitive remuneration and attractive benefits package

Skills & Requirements

Must-have

  • 7+ years operations experience
  • BPMN process definition skills
  • JIRA user story design
  • SQL basic knowledge
  • Advanced Excel proficiency

Nice-to-have

  • Appian or ARIS tool knowledge
  • AI capabilities awareness
  • Fluent English and Spanish
  • Proactive ownership mindset

Key Requirements

  • Bachelor degree in mathematics or engineering
  • Minimum 7 years of relevant experience
  • Fluent English and Spanish language skills

Work Rights

Not specified

Tailored Resume

Cover Letter