As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform
Job Summary
As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform.
Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.
Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.
Matching Summary
As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform.
Skills & Requirements
Must-have
Subject matter expert on Smartly.io products
Technical execution of onboarding
Tailor onboarding journey to customer needs
Proficiency in Google Slides
Digital advertising platforms and tools
Nice-to-have
Thrive in fast-paced environment
Problem-solving mindset
Collaborative team environment
Key Requirements
3 - 5 years digital experience
Bachelor's degree or equivalent practical experience
Exposure to paid social (Meta) and programmatic media buying