Customer Service Representative - Claremont (30.15 Hour/week)

Commonwealth Bank

Claremont, Western Australia, Australia
Deliver outstanding outcomes for every customer
Meaningful conversations with customers
Respond to customers' transactional needs
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for every customer
  • meaningful conversations with customers
  • respond to customers' transactional needs
  • adhere to Bank's processes and procedures
  • capture customer feedback and drive improvement

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • genuine passion for the customer
  • participating in community events

Key Requirements

  • Roster availability required
  • Ability to ask the right questions
  • Ability to find the right solutions
  • Act with integrity
  • Place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter