Client Experience Coordinator

JLL

London, GBR
Exceptional 5-star service delivery
Proactive client engagement and relationship building
Workplace experience and community building initiatives
This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives

Job Summary

  • This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives.
  • Community Hosts are the workplace experience ambassadors, responsible for initiatives and programs to curate an engaging workplace and employee experience.
  • This role offers the opportunity to be at the forefront of workplace experience delivery, working in a dynamic environment where excellence is the standard, client satisfaction is paramount, and creating memorable experiences is the daily mission.

Matching Summary

This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives.

Skills & Requirements

Must-have

  • Exceptional 5-star service delivery
  • Proactive client engagement and relationship building
  • Workplace experience and community building initiatives
  • Event coordination and logistics management
  • Vendor and supplier relationship management
  • Health, safety, and compliance adherence

Nice-to-have

  • Passionate about people and experiences
  • Anticipatory service mindset
  • Flexible and proactive in fast-paced environments
  • Strong team player
  • Professional discretion and confidentiality

Key Requirements

  • Minimum 3 years hospitality/co-working experience
  • Fluent in English language – written and oral
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter