End User Support Engineer

Nissan

Canton, MS, United States of America
Onsite
Euc operations leadership
Install, configure, upgrade hardware
Microsoft office 365
This role will be responsible for leading the EUC operations for the site and serving as the focal point for end users on all IS Infrastructure related activities for the facility

Job Summary

  • This role will be responsible for leading the EUC operations for the site and serving as the focal point for end users on all IS Infrastructure related activities for the facility.
  • Manage the resolution of Incidents, problems and tasks associated with EUC (IS End User Compute) equipment and software, and provide break/fix support, advice, and assistance to Users.
  • Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms.

Matching Summary

This role will be responsible for leading the EUC operations for the site and serving as the focal point for end users on all IS Infrastructure related activities for the facility.

Skills & Requirements

Must-have

  • EUC operations leadership
  • Install, configure, upgrade hardware
  • Microsoft Office 365
  • Active Directory
  • Microsoft SCCM
  • Microsoft Intune
  • ServiceNow incident management

Nice-to-have

  • Customer service orientation
  • Analytical and problem-solving abilities
  • Team-oriented, collaborative environment
  • Continuous learning opportunities

Key Requirements

  • Bachelor’s degree required
  • 7 years experience managing operational support
  • Legally authorized to work in the United States

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter