Not specified; salary reviews included; annual com...
Hybrid (3 days remote after probation period)
Customer focused service delivery
Caseload management within legislation
Team collaboration skills
EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, focusing on supporting injured workers in their return-to-work journey. The role involves managing a portfolio of workers' compensation claims and providing empathetic, customer-focused service. The position offers a collaborative culture with opportunities for professional development and work-from-home flexibility
Job Summary
The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
Candidates will work in a diverse team environment with access to dedicated specialists for technical and injury management support.
The position offers flexibility to work from home up to three days per week after the first three months, subject to performance.
Matching Summary
Match Score: 85
EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, focusing on supporting injured workers in their return-to-work journey. The role involves managing a portfolio of workers' compensation claims and providing empathetic, customer-focused service. The position offers a collaborative culture with opportunities for professional development and work-from-home flexibility.
Salary
Not specified; Salary reviews included; Annual company incentive scheme available
Skills & Requirements
Must-have
Customer focused service delivery
Caseload management within legislation
Team collaboration skills
Nice-to-have
Experience in medical or hospitality fields
Ability to multitask and shift priorities
Creative stakeholder engagement
Key Requirements
Previous experience in customer service fields
High attention to detail and organizational skills
Availability for face-to-face group interview on May 6th 2026