Citi is seeking an Operations Support Senior Manager to lead a team in delivering operations support services in alignment with its infrastructure and processes. The ideal candidate will have extensive experience in the financial services industry, particularly in client onboarding and commercial banking
Job Summary
The Ops Sup Sr. Manager is responsible for accomplishing results through the management of a team or department in an effort to provide operations support services.
The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Matching Summary
Match Score: 85
Citi is seeking an Operations Support Senior Manager to lead a team in delivering operations support services in alignment with its infrastructure and processes. The ideal candidate will have extensive experience in the financial services industry, particularly in client onboarding and commercial banking.
Skills & Requirements
Must-have
Manage professional teams and departments
Conduct performance evaluations and hiring
Create and develop budget and policy
Manage complex and varied issues
In-depth knowledge of sub-function integration
Act as SME to senior stakeholders
Assess risk and drive compliance
Nice-to-have
Customer oriented and team builder
Strong Excel skills desirable
Basic AI Prompting nice to have
Key Requirements
6-10 years of experience
Financial Services Industry background
Extensive knowledge of Client Onboarding processes
Working knowledge of Commercial Liability Account Opening, Maintenance & AML
Working knowledge of Systematics, Filenet, Citi KYC, WFM
Bachelor’s degree/University degree or equivalent experience