As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression.
Skills & Requirements
Must-have
Professional phone etiquette
Exceptional customer service skills
Handle payments and cash drawer
Maintain client and pet records
Remain calm in emergencies
Nice-to-have
Personable and skilled
Create welcoming environment
Empathetic and compassionate
Adapt to multiple situations
Key Requirements
HS Diploma or educational equivalent
One year of customer service experience
Experience with Veterinary Electronic Medical Records