Assistant Reservations Manager

Four Seasons Hotels Ltd

San Francisco, California, United States
Base: $79,500.00; bonus/equity: not specified; ben...
Reservations department management
Delphi system operation
Staff training and performance appraisal
The role is responsible for the overall management of the Reservations Department to achieve budgeted goals and maximum yield

Job Summary

  • The role is responsible for the overall management of the Reservations Department to achieve budgeted goals and maximum yield.
  • Four Seasons offers an award-winning work environment with a generous benefits package including medical insurance and 401k retirement plans.
  • Candidates must be able to select, train, and discipline reservations staff while maintaining core standards and conducting regular testing.

Matching Summary

The role is responsible for the overall management of the Reservations Department to achieve budgeted goals and maximum yield.

Salary

Base: $79,500.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k, parental leave, pet insurance, accommodation, meals

Skills & Requirements

Must-have

  • Reservations Department management
  • Delphi system operation
  • Staff training and performance appraisal
  • Yield management principles
  • High-pressure environment handling

Nice-to-have

  • Intuitive service delivery
  • Luxury hospitality experience
  • Team morale building
  • Guest complaint resolution
  • Collaborative cross-department work

Key Requirements

  • College degree required
  • One to Three years' experience in Rooms Division
  • Experience with Four Seasons or related organization preferred

Work Rights

Not specified

Tailored Resume

Cover Letter