Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930 - $43,923; bonus/equity: not specifi...
Onsite
Customer-facing service
Work request evaluation and routing
Key inventory administration
The University of Arkansas is seeking a Service Center Support Specialist to provide customer-facing support within the Facilities Management department. The role involves handling maintenance requests, administering key inventory, and ensuring excellent communication with customers

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers and managing maintenance requests.
  • The University of Arkansas offers a vibrant work environment with benefits including health insurance contributions, tuition waivers, and retirement programs.
  • The position requires regular, reliable attendance and the ability to maintain collegial and harmonious working relationships.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Service Center Support Specialist to provide customer-facing support within the Facilities Management department. The role involves handling maintenance requests, administering key inventory, and ensuring excellent communication with customers.

Salary

Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, retirement programs

Skills & Requirements

Must-have

  • Customer-facing service
  • Work request evaluation and routing
  • Key inventory administration
  • Payment processing for keys
  • Use of computerized maintenance management system
  • Proactive customer communication

Nice-to-have

  • General office experience
  • Good customer service skills
  • Familiarity with Workday
  • Knowledge of accessibility standards
  • Data analysis techniques

Key Requirements

  • High school diploma or equivalent
  • At least two years related experience
  • Criminal background and sex offender registry checks
  • Must have legal authority to work in the United States

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter