Clinic/practice Assistant, Call Center

Mass General Brigham

South Weymouth, MA, United States
Base: $17.71 - $24.94phly; bonus/equity: not speci...
100% onsite
Handle high volume inbound calls
Provide exceptional patient service
Schedule patient appointments
Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The Mass General Brigham Medical Group delivers high-quality, low-cost, innovative community-based ambulatory care across multiple locations.
  • This Call Center Representative role involves handling a high volume of inbound calls, averaging 75-120 calls per day, while providing exceptional service.

Matching Summary

Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.

Salary

Base: $17.71 - $24.94/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits offered

Skills & Requirements

Must-have

  • Handle high volume inbound calls
  • Provide exceptional patient service
  • Schedule patient appointments
  • Answer patient inquiries
  • Troubleshoot patient issues

Nice-to-have

  • Strong customer service skills
  • Collaborative team environment
  • Commitment to patient care

Key Requirements

  • High school diploma or GED required
  • Previous medical call center experience preferred
  • Microsoft Office experience strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter