Loss Mitigation Liaison I-10

mvt.se

Getzville, New York, United States of America
Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
Single point of contact for loss mitigation
Handle delinquent mortgage loan borrowers
Communicate loss mitigation terms
This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process

Job Summary

  • This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.
  • Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system.
  • Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply.

Matching Summary

This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.

Salary

Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Single Point of Contact for loss mitigation
  • Handle delinquent mortgage loan borrowers
  • Communicate loss mitigation terms
  • Explain foreclosure process
  • Adhere to compliance and operational risk controls

Nice-to-have

  • Promote an environment that supports belonging
  • Reflects the M&T Bank brand

Key Requirements

  • Combined 4 years' higher education and/or work experience
  • Minimum 1 year collections or customer service experience
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter