This position is responsible for the daily operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and business-related applications
Job Summary
This position is responsible for the daily operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and business-related applications.
Responsible for the procurement, tracking, configuration, installation, maintenance, troubleshooting, and/or access administration of end user computing devices, related applications and peripherals.
Work closely with any of the team member and to back up each other at any time to ensure no daily activities and tasks are being carried out without any delay.
Matching Summary
This position is responsible for the daily operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and business-related applications.
Skills & Requirements
Must-have
daily operations of technology infrastructure
data center, network and server services
user support/help desk
security standard and governance
troubleshooting and access administration
proactively understand end-user needs
Nice-to-have
pioneering innovators
develop positive sustainable change
best-in-class customer service
maintain high client satisfaction
Key Requirements
Minimum 3 years of working experiences
infrastructure and IT help desk experience
Bachelor's degree in IT or related field preferred
Good knowledge of EUS support guideline
Articulate and proficient in English
Individuals keep abreast of current security threats