Assistant Manager / Senior Officer, Business Development - General Insurance (agency Channel)

AIA Australia Limited

Manage sales through multiple distribution channels
Coach and develop staff for high performance
Handle escalated customer cases and inquiries
The role is responsible for maximizing the sales of AIA products and services through multiple distribution channels to meet business objectives

Job Summary

  • The role is responsible for maximizing the sales of AIA products and services through multiple distribution channels to meet business objectives.
  • Candidates will be expected to motivate, coach, and develop staff to ensure high performance and achievement of individual and team goals.
  • The company empowers people to find their 'better' to support customers in living healthier, longer, better lives.

Matching Summary

The role is responsible for maximizing the sales of AIA products and services through multiple distribution channels to meet business objectives.

Skills & Requirements

Must-have

  • Manage sales through multiple distribution channels
  • Coach and develop staff for high performance
  • Handle escalated customer cases and inquiries

Nice-to-have

  • Strategic forward thinking approach
  • Excellent judgment and problem-solving skills
  • Ability to work under pressure in dynamic environment

Key Requirements

  • University degree required
  • Minimum 6 years experience in call centre or frontline counter centre
  • At least 2 years at managerial level
  • IIQE Paper 1, 2 & 3 passes required
  • Fit and proper criteria of Insurance Authority
  • Good command of English and Chinese

Work Rights

Not specified

Tailored Resume

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