Director Of Patient Experience

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; not spec...
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Patient family centered care
Quality improvement leadership
Develop and implement strategies
** The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead and enhance patient care initiatives and foster a culture of patient and family-centered care within the organization. The ideal candidate will have significant experience in healthcare management and a strong commitment to improving patient experiences. **

Job Summary

  • The Director for Patient Experience is responsible for leading an integrated, comprehensive and proactive PX program for the University of Arkansas for Medical Sciences.
  • The role involves developing and implementing strategies that improve the experience of patients and their families, acting as a strong voice promoting a comprehensive culture of PFCC throughout the institution.
  • UAMS offers benefits including medical, dental, vision, leave, education discounts, and retirement matching for qualifying positions.

Matching Summary

Match Score: 75

** The University of Arkansas for Medical Sciences is seeking a Director of Patient Experience to lead and enhance patient care initiatives and foster a culture of patient and family-centered care within the organization. The ideal candidate will have significant experience in healthcare management and a strong commitment to improving patient experiences. **

Salary

Commensurate with education and experience; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • Patient Family Centered Care
  • Quality Improvement Leadership
  • Develop and implement strategies
  • Data utilization for improvement
  • Health literacy and communication

Nice-to-have

  • Cultural humility and equity
  • Community partnership building
  • Patient and caregiver involvement
  • Exemplary campus leadership

Key Requirements

  • Bachelor's Degree required
  • 5 years healthcare experience
  • RN or clinical background preferred
  • Patient Experience Certification preferred
  • Process Improvement Certification preferred
  • Proof of legal authority to work in the US

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter