Lloyds Banking Group - Customer Support - Skegness

Lloyds

Skegness, , GB
Base: £15,720 increasing to £16,170 after 6 months...
Part-time branch-based role
Flexible working hours including saturdays
Providing face-to-face customer support
You’ll provide face-to-face support to customers, helping them through important moments and promoting digital services

Job Summary

  • You’ll provide face-to-face support to customers, helping them through important moments and promoting digital services.
  • The role offers a part-time working pattern of 21 hours per week including Saturdays, with a supportive and inclusive workplace culture.
  • Benefits include a generous pension contribution, performance-related bonus, private medical care, share schemes, and wellbeing initiatives.

Matching Summary

You’ll provide face-to-face support to customers, helping them through important moments and promoting digital services.

Salary

Base: £15,720 increasing to £16,170 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension up to 15%, private medical, share schemes, holiday entitlement

Skills & Requirements

Must-have

  • Part-time branch-based role
  • Flexible working hours including Saturdays
  • Providing face-to-face customer support
  • Supporting vulnerable customers
  • Promoting digital banking services
  • Empathy and adaptability under pressure

Nice-to-have

  • Collaborative team player
  • Passion for customer care
  • Commitment to delivering promises
  • Interest in career progression
  • Disability confident environment

Key Requirements

  • Minimum 12 months customer service experience
  • Ability to build relationships quickly
  • Empathy and integrity in customer interactions

Work Rights

Not specified

Tailored Resume

Cover Letter